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Joost Bruggeman

Interim Program Leader (HR, CX & Change)
  • Suggested rate
    €1,200 / day
  • Experience8-15 years
  • Response rate100%
  • Response time1 hour
The project will begin once you accept Joost's quote.
Location and workplace preferences
Location
Amsterdam, NH, Nederland
Remote only
Primarily works remotely
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Skill set (12)
Industry fields of expertise
Joost in a few words
I am an Interim program and team leader with extensive experience pioneering HR tech and human centricity within organisational structures. I founded LinedUp consultancy, dedicated to enhancing people and organisational success in HR excellence and human centricity through targeted recruitment, strategic consulting, and specialised education services. My work has successfully supported diverse clients' transformation efforts in the EU and the UK, including Schiphol Airport, KPN, Vodafone, Ziggo, Roompot, HeadFirst Group & SHL.
Experience
  • SHL
    Senior Strategy Consultant Talent Management
    HUMAN RESOURCES
    April 2024 - Today (10 months)
    Londen, Verenigd Koninkrijk
    SHL is an HR-tech company based in the UK. I led the effort to develop a talent management framework for continuous discovery.
    Talent Management Market Research Management Consulting
  • HeadFirst Group
    Program Lead Customer Centricity & Head of CX (UX, CX, SD)
    HUMAN RESOURCES
    May 2023 - January 2024 (8 months)
    Hoofddorp, NH, Nederland
    Headfirst is an HR-tech company based in the Netherlands. I was responsible for setting up and leading the Experience Management team of Research and Service Design, Voice of the Customer program (NPS, C-sat, CES) and journey management.
  • Randstad
    Global Head (VP) of Talent Experience & Talent Lifecycle Management
    HUMAN RESOURCES
    February 2021 - Today (4 years)
    Diemen, Netherlands
    Globally responsible for building CX capabilities. Building journey-dedicated teams for talent, client & employee experience, including journey management, service design, and data insights, and Voice of the Customer (VOC).
Recommendations
Education
  • Executive MSc. Track, Innovation Management & Entrepreneurship
    HEC PARIS
    2020
    Executive MSc. Track, Innovation Management & Entrepreneurship
  • Master of Arts
    University of Humanistic Studies
    2012
    Master of Arts - M.A., Humanistic studies