Description

Forward-thinking, hands-on, and data-driven business leader highly experienced in leading global teams through large-scale business transformations and launching technology-driven ventures in high-growth environments.

Proven history of defining company-wide strategy, designing operating models, and delivering strong commercial outcomes, including P&L ownership, ROI-driven strategic planning, and customer value delivery. Proficient in building trusted relationships with stakeholders and executive leadership in the US, Europe, and Asia, focusing on aligning vision to execution. Track record includes developing and implementing global strategies for operational excellence, market expansion, product development, customer experience, M&A, and venture capital.

Completed an MSc in Management at HEC Paris, a master’s degree in Technology Management at École Polytechnique, France, and a BSc in Economics, Mathematics, and Humanities. Served as a Visiting Scholar on Transportation Sustainability at UC Berkeley, United States.

Industry field of expertise

Languages

English
Native or bilingual
French
Native or bilingual

Workplace preferences

Can work on-site

Amsterdam (up to 50km)

STX Group
Chief Executive Officer, Climate Tech Solutions
February 2024 - January 2026 (1 year and 11 months)
Amsterdam, Netherlands
• Defined the strategy and roadmap for STX Group's Climate Tech Solutions division to drive productivity, improve net account margins, and unlock new customer segments; presented to the board of directors, securing alignment on strategic priorities, business impact, and investment needs.
• Led the development of STX Climate Tech platform to enable all commodity buyers and originators to trade in environmental markets, built a tech-enabled, self-service delivery model and scaled operations across the company.
• Advised the executive team on digital transformation initiatives, guided investments in technology infrastructure and core services, data strategy, and artificial intelligence to enhance operational efficiency and employee engagement.
• Hired and led a high-performing team of 20+ product managers, designers, engineers, and customer success managers; maintained employee engagement levels over 8 ppt above company average by fostering an empowered, inclusive culture.
• Designed and launched a digital solution for corporates in under 6 months, scaling it across 1,3K accounts to simplify portfolio management and reporting, and delivered up to 30% productivity improvements for account managers and back-office teams.
• Built and scaled a low-touch service model, including a new customer support function and tiered account management structure, to reduce cost-to-serve, boost account expansion, drive revenue growth, and improve account margins.
• Drove cross-functional alignment with Sales, Account Management, Consulting, Marketing, Operations, and Finance to integrate digital capabilities in their roadmaps and establish STX as a leader in environmental commodities trading.
• Led channel partnership discussions with industry leaders to accelerate market entry and expand commercial reach; renegotiated key contracts to strengthen collaboration and governance with core software development partners.
Digital Transformation Product Strategy Target Operating Model Leadership Development
project44
Head of Operations, Network of Logistics Providers
June 2022 - November 2023 (1 year and 5 months)
Amsterdam, Netherlands
• Managed a global team of over 100 members, leading operations for building a highly reliable and expansive network of 200k+ logistics providers across multiple modes of transport; increased tracked shipments by 16% and carriers by 39% YoY.
• Realigned KPIs with customer delivery and established a weekly operating cadence, centralizing the workforce in low-cost centers, specializing team members by workflows, and automating global processes; reduced the annualized cost structure by $1.8M within 12 months.
• Developed strategies for carrier onboarding, performance management, and long-term collaboration, focusing on data quality, completeness, and latency reduction; increased performance of the top 150 carriers by 8.6 percentage points QoQ.
• Developed the product roadmap in collaboration with the Tech team to drive efficiency and automation process improvements; increased QoQ productivity by 25%, reduced carrier onboarding costs by 25%, and cost per head by 20% YoY.
• Restructured the team, conducting talent reviews, upgrading talent, and improving performance management; established a culture of feedback through skip-level one-on-one meetings, enhanced recognition programs, and celebrated achievements.
• Managed sales channels with global ocean shipping lines, providing feedback on data completeness and latency; enhanced performance, upgraded the API from a top shipping line, and planned customer migration with the Customer Success team.
• Served as Amsterdam Site Lead, establishing an Office Committee to oversee team-building and engagement initiatives; collaborated with HR to create a competency framework by role and level, clarifying expected working behaviors.
• Participated in weekly meetings with C-Suite executives, prepared materials for the board of directors' meetings, and presented quarterly business results to the CEO and executive leadership team.
Global operations Target Operating Model Change and Transformation Management Leadership Development
project44
Vice President, People Operations and Global Expansion
August 2021 - May 2022 (9 months)
Amsterdam, Netherlands
• Joined the People department to structure HR operations, hiring and developing over 12 team members to help build analytics, shared services, and M&A program functions as the company grew from 200 to over 1K team members.
• Passed SOC2 and ISO certification audits, ensuring compliance with requirements through improved processes, harmonized systems, vendor management, and close collaboration with G&A teams; protected $24M of software revenues.
• Created an IPO readiness program and developed best practices for the HRIS with PwC and Protiviti, auditing employee contracts and digitizing information to execute end-of-year payroll for over 1K team members.
• Developed an M&A HR playbook for the Synfioo acquisition with over 50 team members, receiving 95% positive experience feedback from team members post-acquisition via survey responses.
• Established people infrastructure in Latin America and Asia, selecting a new employer of record, and onboarding over 75 team members in new hubs by collaborating with local agencies to accelerate market launches; reduced costs by up to 20%.
Growth Strategy Global operations Business development Leadership Development