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Klara KleinKK

Klara Klein

People & Ops Lead for Scaling Companies | EU & US

€521/day
Rotterdam, NL
8-15 years

Average response time: 1 hour

About Klara

I work with startups and scale-ups across Europe and the US, supporting founders, exec teams, and People leaders as they scale.

My work sits across People Ops, culture, employer branding, and operations. I’ve built people systems from scratch (hiring, onboarding, performance, feedback, career paths), led employer branding and EVP work end-to-end, and partnered closely with leadership on org design, remote setups, and team development. I step into complex environments, bringing clarity and making things work in practice, not just on paper.

I’m hands-on, direct, and easy to work with. I love what I do, and it shows.
  • Czech

    Native or bilingual

  • English

    Fluent

  • German

    Conversational

Can work on-site
Rotterdam (up to 50km)

Experience

  • oops.
    Freelance Ops Lead / Advisor
    DIGITAL AND IT
    January 2020 - Today (6 years and 5 months)
    Rotterdam, Netherlands
    People & Ops leadership for startups and scale-ups during growth, change, and international expansion.
    ⚫️ Built people foundations from scratch: hiring, onboarding, performance, feedback, leveling, career paths
    ⚫️ Led employer branding & EVP: hiring narratives, recruitment marketing, social, events
    ⚫️ Set up and embedded HR systems (e.g. BambooHR, HiBob, Personio): design, rollout, adoption
    ⚫️ Supported founders and exec teams on org design, remote work, and leadership topics
    ⚫️ Introduced OKRs, planning cycles, retrospectives, and effective meeting practices
    ⚫️ Coached managers and teams on feedback, performance, and team dynamics
    Employer branding Coaching Social media HRIS performance
  • MindMedicine Inc.
    People & Business Ops Lead
    BIOTECH
    March 2021 - March 2023 (2 years)
    New York, United States
    MindMed | EU, US, CH | Early-stage → Public Company

    Owned global people and business operations through rapid scale and IPO.
    ⚫️ Designed and ran performance systems: OKRs, 360s, career paths, promotion criteria
    ⚫️ Built compensation and equity frameworks with Finance
    ⚫️ Owned payroll, compliance, audits, governance, and EOR across regions
    ⚫️ Implemented HR systems end-to-end (BambooHR)
    ⚫️ Built onboarding, offboarding, internal L&D, and manager enablement
    ⚫️ Led engagement surveys, offsites, internal events, and remote rituals
    Performance management Events Coaching HRIS EOR
  • KVG LLC.
    Marketing & Culture Manager
    DEFENSE AND MILITARY
    May 2023 - April 2025 (1 year and 11 months)
    Gettysburg, United States
    Cross-functional ownership across people, ops, marketing, and events.
    ⚫️ Led marketing & events: content, social, campaigns, trade shows
    ⚫️ Shaped employer brand and internal communication
    ⚫️ Built people ops processes: onboarding, workflows, L&D
    ⚫️ Implemented performance structure incl. feedback and bonus model
    ⚫️ Oversaw design, UX, and brand consistency
    ⚫️ Led cross-functional team across 4 locations
    ⚫️ Achieved ~89% YoY growth in social engagement
    Employer branding Social media Performance Events Brand content

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Education

  • MSc — Forensic Science (Psychology)
    Police Academy of the Czech Republic
    2015
  • BSc — Legal and Security Studies
    Police Academy of the Czech Republic
    2013

Skill set

Categories