Description

Welcome to my profile!

I’m Mariana, an IT Change Manager with 10 + years leading the people side of SAP, ERP, and AI transformation programmes in multinational environments. I work at the intersection of technology delivery and human adoption. My job is to make sure that when the system goes live, the people are actually ready for it.

What I bring to a programme: end-to-end change architecture, and that means change impact assessment, stakeholder mapping, resistance management, communication planning, training design and KPIs tracking.

Technical fluency: SAP/S4HANA, Jira, Confluence, Azure DevOps, Power BI, advanced Excel.

Governance and reporting: PRINCE2, PM², Agile/Scrum, RAID management, executive-level dashboards.

Structured methodology: Prosci ADKAR, Kotter, Design Thinking -applied pragmatically, not dogmatically.

PhD in Sociology (organisational behaviour focus), not just academic background.

Certified in PRINCE2 Foundation, PM², and Agile Project Management.

Fluent in English, French and Romanian; working knowledge of Spanish and Italian.

Based in The Hague. Open to assignments in the Netherlands-on-site or hybrid, Belgium and internationally remote.

Beyond my professional work, I remain deeply fascinated by the human mind 🧠 and the power of stories. I enjoy writing, designing creative 🎨 spaces and workshops, and exploring how narratives can support healing, sense-making, and inspiration. ✨

👉 Open to connect if you work in digital transformation, SAP programmes, IT governance, or organisational change 💫

Industry field of expertise

Languages

English
Native or bilingual
French
Native or bilingual
Spanish
Basic
Italian
Basic
Romanian
Native or bilingual
Dutch
Basic

Workplace preferences

Can work on-site

The Hague (up to 50km)

NTT DATA Europe & LATAM
Change Manager
December 2025 - Today (6 months)
▸Design and own the end-to-end change management plan: stakeholder mapping, communication cadence, training architecture, and adoption tracking across a programme touching Finance functions (±3000 employees);
▸ Apply ADKAR at the individual level and PRINCE2 / PM² at the programme level to structure delivery, track progress, and maintain clear governance with the client steering committee.
▸ Runs weekly governance checkpoints with business and IT leads, translating technical delivery status into clear, decision-ready updates for senior stakeholders -no jargon, no noise.
▸ Monitors adoption metrics and training completion rates in real time, adjusts approach when uptake lags behind plan rather than waiting for post-go-live pain.
▸ Acts as the connector between IT project teams (who speak in sprints and dependencies) and business leadership (who speak in outcomes and risk) -keeping both sides honest.
Bosch
Change Manager
CONSULTING AND AUDITS
June 2024 - September 2025 (1 year and 3 months)
Frankfurt am Main, Germany
Spearheaded the global GS TRUST Project, a strategic change management initiative driving major process, people, and digital transitions, significantly impacting over 1,000 employees across multiple business units globally. Successfully implemented key integrations within the TRUST Project, ensuring seamless adoption and optimal outcomes (2024-2025) Conducted stakeholder engagement sessions for transformation initiatives, ensuring a 95% satisfaction score in post-implementation feedback. Drove cultural change initiatives through the TRUST Project, fostering an Agile and innovation-driven work environment. Conducted change impact analysis for transition projects, identifying risks and implementing mitigation strategies. Identified workshop facilitation needs within project teams; coached leaders and team members on embedding change effectively. Offered pragmatic change coaching support for smaller-scale initiatives to foster earlywins and build momentum.
Change Management & Transformation Transition Management Project Management Agile Methode Stakeholder Management
NTT DATA
Planning and Operations Manager
September 2021 - June 2024 (2 years and 9 months)
Supported IT-led organizational change initiatives, coordinating transformation efforts across a workforce of 1,000+ employees. Partnered with IT and business stakeholders to define requirements, governance processes, and performance tracking for cross-regional projects. Designed and delivered tailored development programs (trainings, workshops, coaching) focused on behavioral, attitudinal, and relational change.