About Marie
French
Native or bilingual
English
Fluent
Spanish
Conversational
Italian
Conversational
Dutch
Basic
Experience
- Air France KLM Martinair CargoBusiness Analyst & Scrum MasterTRAVEL AND TOURISMOctober 2023 - Today (2 years and 8 months)Amsterdam, NetherlandsBusiness Analyst and Scrum Master for 2 Teams based in Amsterdam working on a Salesforce CRM integration project in Cargo DivisionWorking fully remote from France and managing teams Europe based (Mainly Netherlands, France & UK).- design, implement and roll out to over 65 Countries the CRM360 of the future for Cargo Customer Support Services Worldwide- Offering integrated tool for Service Desk, Claims, Operations and Compliance departments- Coaching the team to work Agile/Scrum- Supporting POs and BAs is translating end-users requirements and product vision into comprehensive system features- Putting in place regular meeting and creating interactions between the two (originally separate teams) to work at best together following same way of working
- Vulog(Proxy) Product Owner and Scrum MasterDIGITAL AND ITNovember 2022 - September 2023 (11 months)Nice, FranceManaging Scrum team - 12 people to deliver Toyota Shared Mobility (Kinto Europe) seamless and smart mobility solutions.Coach Junior Product Owner to define FLEX and SHARE mobility Product backlogs for 6 European Markets, prioritisation, refinement and provide continuous support to development and QA.Provide client with clear delivery visibilityRemote Work
- ProximusProduct Owner | Professional Market ITTELECOMMUNICATIONSFebruary 2022 - October 2022 (9 months)Brussels Metropolitan Area, BelgiumThe PM-IT transformation tribe develops and automates a new customer centric fulfilment and billing process for the professional mobile, fixed and industrialized ICT market. My role and responsibilities consist in:-Set targets and works' priorities for the squad-Prioritization of backlog and user stories-Facilitate squad ceremonies-Support cross-team tasks and to break silo's)-Develop owned product(s) vision and synchronize it with tribe leads and other relevant PO-Scope MVP taking into account existing resource constraints and sustained development of product-Maximize value of the product/service through its development & implementation-Keep the expected quality level through the whole process based on defined acceptance criteria-Ensure that Risks and Compliance aspects are identified and managed
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Education
- Master's degree in Management, BtoB marketing and IT management & strategySKEMA BUSINESS SCHOOL2003Master's degree in Management, BtoB marketing and IT management & strategy
- BS, Fiscalidad Internacional, Gestion de EmpresaUniversidad Autónoma de Madrid2002BS, Fiscalidad Internacional, Gestion de Empresa
Certifications
- Scrum MasterScrum Alliance2009