About Molly Kate
I help organizations improve operations, implement business systems, and create the documentation and processes needed to scale effectively. My background spans software implementations, business analysis, technical documentation, compliance support, and stakeholder management. I have experience working directly with enterprise clients, translating business requirements into actionable solutions, coordinating with development teams, and driving projects from planning through delivery.
More recently, I have supported ISO 27001 implementation initiatives, including ISMS documentation, process development, policy creation, and audit readiness activities. Whether you need help documenting complex workflows, improving operational efficiency, implementing new systems, or aligning teams around a common goal, I bring a practical, detail-oriented approach focused on delivering measurable results.
Services include:
- ISO 27001 & compliance documentation support
- Technical and operational documentation
- Business analysis & requirements gathering
- Process improvement & workflow design
- Software implementation support
- Stakeholder coordination & project management
- Knowledge base and user guide development
English
Native or bilingual
Can work on-site
The Hague (up to 50km)
Experience
- Key2XSCompliance and Documentation ConsultantTECHApril 2026 - Today (2 months)The Hague, Netherlands
- Developed and maintained ISO 27001 compliance documentation, policies, procedures, and supporting records.
- Assisted with ISMS implementation activities, including process documentation and control management.
- Collaborated with consultants and company stakeholders to align operational practices with compliance requirements.
- Created platform documentation, user manuals, and internal knowledge resources.
- Analyzed and documented business processes to improve consistency, traceability, and audit readiness.
- Supported ongoing compliance, governance, and process improvement initiatives.
- Valens Software LLCServices Consultant (pre-implementation)TECHJune 2024 - March 2026 (1 year and 9 months)Georgia, USA● Acted as primary liaison to 2 assigned accounts, coordinating with these customers and our internal teams to deliver high-quality, business-aligned solutions.● Led SaaS product implementation for a large customer company's newly acquired branches (avg. 2-5 acquisitions a month), collaborating with their internal teams to ensure accurate system integration and assessing then correcting any issues post go-live.○ ProfitZoom - ERP system with CRM capabilities● As SME of ProfitZoom, collaborated with internal development and finance teams to provide customers with detailed consultation on best practices within the system to enhance their business processes.● Assessed reported issues in customer environments● Oversaw enhancement projects from specification to delivery, including gathering requirements, writing deliverable technical specs, monitoring development progress to meet deadlines, and testing solutions in customer environments before deployment. During this process, I was also in close communication with my customers, providing updates as needed.○ Followed agile methodology● Performed QA and regression testing during customer sprints and for major releases, working with development teams to correct any errors encountered.
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Education
- CELTA EnglishCELTA English
- Computer Science - Data ConcentrationKennesaw State University2024Bachelor of Science