About Raymond
UX for me doesn’t start with designing screens. It starts with understanding what is really going on: what the goal is, where things break down for the business and for users, why previous decisions did not work, and what a new solution needs to achieve. Only then does design have direction.
I enjoy working on complex products and applications where UX is more than designing screens or prototypes. I am not at my best when I am only brought in as a UI Designer. My value is not just in the design itself, but also in making decisions explicit and bringing business, users and development closer together. Not to make the process heavier, but to prevent time being wasted on research without consequences, prototypes that never get built, or designs users will never actually see.
With 15+ years of experience, I contribute not only to better digital products and applications, but also to sharper thinking, more structure and better alignment. I help clarify the real question, support product owners and teams in choosing the right direction, and translate that into interaction design, prototypes and alignment with developers. Not for UX as a ritual, but for work that genuinely improves something.
I have worked for companies including ASML, FedEx, Reaal, Essent and Zilveren Kruis. Available for interim senior UX roles, complex trajectories that need direction, and shorter assignments where it needs to become clear quickly what is really causing friction. Phased engagements are fine too.
Dutch
Native or bilingual
English
Fluent
German
Basic
Can work on-site
Hilversum (up to 50km), Amsterdam (up to 50km), Utrecht (up to 50km), Nijmegen (up to 50km)
Experience
- Senior UX DesignerASMLTECHJanuary 2023 - April 2025 (2 years and 3 months)Veldhoven, NetherlandsImproving internal applications and workflows in a complex technical environment. Building domain knowledge was a prerequisite for making meaningful design decisions.I conducted stakeholder interviews and discovery sessions with SMEs, SQEs, Product Owners and Project Managers to clarify goals, pain points and requirements. AI was used to analyse interviews and research data more efficiently and surface patterns and insights faster.I set up a design system using Figma variables and dependency mapping as a shared roadmap for design and development. After that, I worked with four senior UX Designers and a UX Lead on a UX Maturity Model for a fast-growing organisational context.For nine workflows, I designed over 250 screens and states as clickable prototypes for the migration of a legacy platform. A strong focus throughout the work was alignment with developers, knowledge transfer in Dev Mode, and validating implementations against the original design intent.
- FedExSenior UX DesignerTRANSPORTATIONAugust 2022 - December 2022 (4 months)Hoofddorp, NetherlandsI worked on an internal CRUD application for a logistics team responsible for monitoring, assigning and updating vehicles. The core of the assignment was not visual design, but understanding the operational process behind it.I worked on-site to understand the way of working, the context and the actual pain points directly rather than relying on assumptions. Stakeholder interviews and contextual inquiry formed the foundation, making business goals and user needs explicit side by side.I helped Product Owners with stories where development got stuck. I also facilitated a Design Sprint, worked on the information architecture, and delivered concepts and interactive prototypes in Figma.
- WPG MediaUX Lead & UX-strateegE-COMMERCEDecember 2021 - August 2022 (8 months)Amsterdam, NetherlandsFor brands such as Happinez, Psychologie Magazine and Kinderboeken.nl, the challenge was not just the interface itself, but defining the underlying question more clearly and translating functionality into impact.As UX Lead and UX Strategist, I challenged the business on the question behind the question. I facilitated ideation and brainstorm sessions with Product Owners and e-commerce management, and supported Product Owners in roadmap definition and translating digital strategy into concrete execution.I coached junior designers on research setup and UX practice. I also designed PDPs, checkout flows and prototypes for Kinderboeken.nl and Psychologie Magazine, with discovery sessions and requirements gathering as the basis for design decisions.
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Education
- HBO Communicatie & Multimedia DesignHogeschool van Arnhem en Nijmegen (HAN)A programme focused on designing digital communication and interactive products, with a broad foundation in interaction design, prototyping and user research. Both technical and communication-oriented.
- MTS ElektrotechniekTechnisch College Nijmegen (TCN)1998A technical education focused on electrical engineering, measurement and control technology, and the fundamentals of electronics. It shaped my technical and analytical way of thinking, which later became a strong foundation in working with developers and engineers as a designer.