Description

Na meer dan 10 jaar ervaring als support engineer wil ik mij verder ontwikkelen in het manuele testen waar ik reeds 1 jaar ervaring in heb. Van acceptatie en hotfixtesten tot het schrijven van testdesigns.

Languages

Dutch
Native or bilingual
English
Fluent
French
Basic
German
Basic

Workplace preferences

Can work on-site

Brugge (up to 40km)

IT Selection
ICT Consultant
DIGITAL AND IT
January 2018 - Today (8 years and 5 months)
Bruges, Belgium
PROFILE:
A highly motivated and professional team player bringing over more than 10 years of progressive experience working in several IT departments of national and international companies as support engineer first and second line, demonstrating strong analytical skills and ability to continuously stay current with changing technologies.

HIGHLIGHTS OF QUALIFICATIONS :
Experience within the information technology, working in a variety of roles in IT.
•
Analytical and problem-solving skills, with the proven ability to remain calm and identify root cause while multi-tasking a large and varied workload.
•
Proven leadership skills, team managing of people is a positive and supportive manner.
•
Multilingual: fluent in Dutch, very good in English, average French, understanding of German.

Assigned as: IT Application Manager (since 21/03/2022)
IT Support Analist + Software tester (04/05/2020 - 15/11/2021)
IT Support Consultant (02/01/2018 - 01/05/2020)

TASKS:

Delivering second/third line service according to SLA.
Intermediary between the business Key Users and software delivery teams.
Analyzing Software Bugs.
Continuously responsible for updating and maintaining inhouse applications.
Migration end/or conversion of legacy software.
Responsible for inhouse projects.

Linux and Windows Server:
Installing compiling software, Webserver , Runtime, Tomcat + company web based related software, repositories, dependencies etc.

Troubleshooting Linux/Windows Server issues.

Certificate Ansible (course 2024).

Red Hat, Rocky Linux, Alma Linux, CentOS, Windows (Azure - VM) Server 2016 - 2025,...

Server Maintenance regarding inhouse software (Linux – Windows).

Tools:
Apache, ModSecurity, OpenSSL, Tomcat, Runtime, WinSCP, RDM, RDP, FortiNet WAF, PRTG, API, Ansible, Repositories, Webservices, Atlassian Jira + Confluence, Red Hat, Rocky Linux, Alma Linux, CentOS, Windows Server, Micorsoft Azure…and many more
Atlassian JIRA Linux Microsoft Azure Windows Server Ansible
Cegeka
ICT Consultant
DIGITAL AND IT
August 2016 - December 2017 (1 year and 4 months)
Wielsbeke, Belgium
Delivering first and second line service (not as a freelancer).

TOOLS:
W7 , W10 ,O365, SCCM, AD , Staging, Roll-out, JIRA, CMDB, Teamviewer, VNC, Skype, Anywhere365, Staging, Roll-Out, CMDB, Android, Windows Phone, Symantec Endpoint Protection,…
Windows 10 Microsoft Office Atlassian JIRA cmdb symantec endpoint protection
Splendit
ICT Consultant
BANKING AND INSURANCE
July 2011 - August 2016 (5 years and 1 month)
Brussels, Belgium
IT Consultant Second Line (not as a freelancer) in several companies such as :
Marsh & McLennan Companies – Econocom – Canon – KBC – Fortis – ING – Grandeco – BASF – Wolters/Kluwer - Philips
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Tools :
Windows XP, 7, 8.1, 10 I Microsoft Office 2007, 2010, 2013, O365 IAndroid I Windows Phone 10 I iPhone I Windows CE 6.0 I Blackberry I MobileIron I Skype I Active Directory I Microsoft Hyper-V I Vnc Server I Landesk I Servicedesk Plus I Jira I Techpoint Assyst I HP Openview I Peregrine I Desktop Central I Sap Password Reset I Citrix Xenapp 5.5 I CitrixXenDesktop 5.5 I Symantec Endpoint Protection I Symantec Messaging Gateway I TrendMicro I Teamviewer I Acronis True Image I Norton Ghost I Thin Clients I UPS I Sick Scanners I Terminals I Network Patching I IPBX Phone systems I DECT I VOIP Phones I Access Points I Staging via PIX I Teaching Courses I Asset Management I CMDB Admin I Brightmail
Active Directory asset mana Windows landesk norton