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Zoltan SzilagyiZS

Zoltan Szilagyi

Network Operations & Transformation Lead

€800/day
Amsterdam, NL
8-15 years
Operational Excellence
Business Transformation
Network Operations Management
Cross-Functional Program Leadership
Performance & KPI Management

Average response time: 1 hour

About Zoltan

I help organizations improve performance, reliability and scalability across complex operational and logistics networks. My background spans operational excellence, business transformation, network operations and cross-functional program leadership within infrastructure, mobility and marketplace environments, including ProRail, Uber and TIER Mobility.

I specialize in operational transformation, KPI and performance management, process optimization, operating model implementation and large-scale execution in fast-paced international organizations. I combine a strategic mindset with a hands-on approach and strong stakeholder management across operations, product, finance, data and leadership teams.

Typical projects include operational improvement programs, transformation PMOs, network and logistics optimization, governance and reporting setup, scaling operations, and driving execution across cross-functional teams.

Available for fractional, advisory and project-based operational transformation engagements.
Rail and Public transport
Energy and Electricity
Software Publishing
Digital and IT Services
Oil and Gas

  • Hungarian

    Native or bilingual

  • English

    Fluent

  • Dutch

    Fluent

Can work on-site
Amsterdam (up to 50km)

Experience

  • Prorail
    Senior Program Manager (Operations & Network Performance)
    TRANSPORTATION
    December 2025 - Today (6 months)
    Amsterdam, Netherlands
    ● Designed a strategy to shorten operational incident review cycle times, accelerating organizational learning and enabling faster execution of performance and process improvement initiatives.
    ● Chaired a senior expert group to drive performance improvements across regional rail lines (representing ~15% of national passenger volume); delivered KPI performance above target year-to-date.
    ● Led the creation of a performance monitoring framework for the Traffic Control division (1,500+ staff), partnering closely with programme managers across departments to drive accountability and results.
    Program Management Performance Management Operational Excellence Stakeholder Management Continous Improvement
  • Prorail
    Senior Consultant Operational Excellence
    TRANSPORTATION
    October 2024 - November 2025 (1 year and 1 month)
    Amsterdam, Netherlands
    ● Delivered eight cross-functional initiatives addressing railway speed reduction issues, resulting in a 40% decrease in average network disruptions across the Dutch rail system; advised Managing Directors on process improvements to drive performance.
    ● Spearheaded a team of management consultants to identify 80+ high-risk locations for technical disruptions and drive the development of a risk management framework and governance structure to reduce national infrastructure vulnerability.
    ● Secured full adoption of all initiatives across the organization by spearheading a change management strategy.
    Change Management Process Improvement Operational Transformation Risk Management Cross-Functional Leadership
  • TIER Mobility
    Head of External Logistics Strategy & Operations
    TRANSPORTATION
    September 2023 - September 2024 (1 year)
    Amsterdam, Netherlands
    ● Oversaw 80% of annual OpEx with responsibility over definition and roll out of strategic initiatives across product, data and scaled operations. Set up a central vertical of 5 FTEs and defined the team's strategy and planning.
    ● Drove a 15% reduction in operational costs by leading the strategic design and execution of a labour outsourcing initiative in collaboration with leadership and in-market operations teams. Supported Regional Directors with operating model decisions.
    ● Integrated nextbike's Central Operations team into organization (8 FTEs) post-merger, aligning job levels and team scope.
    Logistics Operations Operating Model Design Strategic planning Vendor Management Cost Optimization
Check out Zoltan's experience

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Education

  • MBA
    London Business School
    2018
    MBA
  • MSc. in International Management & CEMS Master's in International Management
    UCD Michael Smurfit Graduate Business School
    2009
    MSc. in International Management & CEMS Master's in International Management
Check out Zoltan's education

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