Angie Buna

Promoted from Category Buyer to Lead Buyer in January 2024, taking full ownership of the Telecom category and global procurement strategy. Responsible for sourcing, repair flows, financial planning support, and supplier management across multiple regions and departments.

Managed full Telecom category scope: purchasing, repair logistics, inventory planning, and supplier relationships for smartphones, tablets, laptops, wearables, and accessories. Led procurement processes and global supply operations across UAE, NL, USA, and EU. Oversaw all purchasing activities including trade-in, bidding, RMA sales, and excess stock liquidation. Negotiated with new and strategic suppliers, achieving 5–10% monthly price reductions. Built and maintained strong vendor relationships to ensure reliable and cost-effective inventory flow. Supported Sales with deal structures, including transfer pricing and profit margin analysis. Provided strategic counsel on forecasting, cash flow expectations, and market trend insights to guide commercial and purchasing decisions. Analyzed market data to support pricing strategies and supplier negotiations. Improved PO accuracy and delivery timelines through close process monitoring and collaboration. Reduced RMA rate to 3% annually by optimizing warranty return and repair cycles. Collaborated cross-functionally with Sales, Marketing, Operations, and Finance to ensure smooth product availability and financial alignment. Supported Business Central implementation and procurement process enhancements (P2P).

Create, review, and track purchase orders to ensure timely delivery and accuracy. Negotiate terms and ensure supplier contracts meet company policies and legal requirements. Analyze procurement costs and help maintain budget control through effective sourcing strategies. Identify and implement improvements to procurement workflows for increased efficiency. Assess and mitigate supply chain and vendor-related risks. Supported procurement activities for datacenter infrastructure across multiple entities, including sourcing of servers, networking equipment, power systems, and cooling solutions, DPU, cabinets, cabling, as well as other departments sourcing needs. Managed vendor selection and contract negotiation for datacenter build-outs, upgrades, and maintenance, ensuring alignment with technical specs, SLAs, and compliance requirements Standardized procurement processes for datacenter hardware and services across the group, leveraging Microsoft Dynamics 365 F&O for centralized tracking and approval Collaborated with Operations, facilities teams, CTO department, sustainability, marketing, finance, sales technology, to align procurement planning with datacenter expansion strategies and operational needs Ensured all datacenter-related procurement met internal security standards and external regulatory requirements, including ISO9001, ISO9002, ISO14100 and SOC compliance Facilitated vendor onboarding and implemented contract governance processes to manage relationships with datacenter service providers and colocation partners Implemented DocuSign and other automation tools to streamline procurement of datacenter equipment and reduce lead times for mission-critical projects.

1. Providing excellent customer service by greeting customers or assisting with inquiries, and addressing their needs and concerns in a friendly and professional manner. 2. Demonstrating a comprehensive understanding of the products or services being sold, including features, benefits, and pricing, to effectively assist customers and make recommendations.

3. Assisting sales representatives or team members with administrative tasks such as preparing sales materials, managing inventory, processing orders, and maintaining accurate sales records.

4. Handling refunds, exchanges, and resolving any issues related to transactions. Solve customer inquiry such as financial mismatches, A/R updates 5. Assisting with inventory management tasks, including receiving shipments, verifying accuracy, and maintaining appropriate stock levels to meet customer demands. 6. Assisting with sales reporting and analysis by gathering data, updating sales reports, and providing insights on sales trends or customer preferences.