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Bart LuttikhuisBL

Bart Luttikhuis

Product Owner / Product Manager

€900/day
Amsterdam, NL
8-15 years
Product management
Product Development
Scrum
Team Management
E-commerce

Average response time: 1 hour

About Bart

As a (PSPO certified) Product Owner & Product Manager I have more than 10 years experience in creating valuable (e-commerce) products. During these years I empowered multidisciplinary discovery and delivery teams (combining Business, UX and IT skills) to continuously improve the online customer experience, conversion and turnover according to Agile, DevOps & Lean Startup principles at Transavia, DPG media, Atida & Vergelijk.nl.

The five talents which describe me the best: “Maximization (focus on excellence), Inquisitiveness (curiosity), Individualization (individual personal attention), Winning over others (win people over), Competitiveness” (Clifton Strenghtsfinder)

Specialties: Product management, Product owner, Team management, E-commerce, Product and service innovation.

  • Dutch

    Native or bilingual

Can work on-site
Amsterdam (up to 50km)

Experience

  • AllMountains
    Freelance / Interim Product Owner
    March 2020 - Today (6 years and 3 months)
    Amsterdam, Netherlands
    Interim / Freelance / ZZP Product Owner and Product Manager.
  • Atida
    Product Owner (a.i.)
    April 2022 - August 2022 (4 months)
    Amsterdam, Netherlands
    Atida is one of the largest pan-European online health and wellbeing groups. Their online pharmacies and parapharmacies are consumers' favourites across 7 markets already servicing over 4M+ customers. According to Atida, the future of health is personal. Within Atida I was the Product owner of the Account & Loyalty team.
    • Reduced calls in call-center with 20%
    • Developed a loyalty program to save and spend points
    • Improved account creation & login
  • DPG Media
    Product Owner (a.i.)
    April 2020 - January 2022 (1 year and 9 months)
    Amsterdam, Netherlands
    As interim Product Owner my goal was to build a new subscription landscape for DPG Media (e.g. Volkskrant, AD, Trouw & many regional newspapers) with my three development teams. This to support digitalization of customer services, customer recognition and marketing efforts.
    • Established fundament of new subscription landscape for national Dutch & Belgian newspapers to support digital customer (self-) service
    • Released products in this period: product catalog, paper delivery service, financial customer services, customer service dashboard, paper & digital subscription administration
    • Supported transformation from project to product teams
Check out Bart's experience

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Education

  • Master of Science
    Rijksuniversiteit Groningen / University of Groningen
    2011
    Master of Science in Business Administration, Marketing Management
  • Pre-Master Business Administration, Business Administration and Management, General
    Rijksuniversiteit Groningen / University of Groningen
    2009
    Pre-Master Business Administration, Business Administration and Management, General
Check out Bart's education

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