Name: Strategic Program Manager
Price: 500 EUR
Availability: InStock

Languages

Italian
Native or bilingual
Romanian
Native or bilingual
English
Fluent
Spanish
Fluent
French
Basic

Workplace preferences

Can work on-site

Amsterdam (up to 50km)

Amazon
Strategic Program Manager
January 2020 - Today (6 years and 6 months)
Amsterdam, Netherlands
Standardized PMO frameworks (PMP, SOP playbooks, governance processes) across multiple teams.
Designed and ran large-scale QBRs, MBRs, LT reviews, and cross-functional planning cycles across EMEA.
Built and optimized end-to-end strategic planning frameworks (OP-style planning, roadmaps, priority alignment).
Created leadership decision-making frameworks, feedback loops, and communication systems that improved LT alignment and execution quality.
Led EMEA-wide customer insights programs embedding CX metrics, qualitative insights, and data driven prioritization into business reviews.
Partnered with product, ops, risk, and CX teams to ensure customer impact guided roadmap and operational decisions.
Amazon
Program Manager – Operations Finance
January 2020 - June 2025 (5 years and 5 months)
Barcelona, Spain
Led cross-functional planning cycles including quarterly and monthly business reviews.
Managed forecasting routines, spend tracking, and financial reporting for large operational teams.
Partnered with Finance, Operations, Engineering, and Quality to improve decision-making.
Conducted variance analysis, cost reviews, and risk assessments to support leadership.
Built dashboards and simple reporting tools to help teams monitor performance.
Drove programmatic savings through cost reviews and process optimisation.
Supported headcount planning and workforce allocation.
Facilitated alignment workshops and supported senior leaders with structured planning.
Applause
Analyst
January 2019 - January 2020 (1 year)
Berlin, Germany
Developed and maintained partner and client enablement materials, including playbooks, support documentaPon, and process guides to improve knowledge transfer and clarity of workflows.
Collaborated with product, QA, and account teams to opPmize client workflows, streamline tool usage, and idenPfy opportuniPes for upselling and cross-selling.
Executed regional programs and campaigns to support partner parPcipaPon, adopPon, and engagement with Applause products.
Analyzed client data and feedback to idenPfy key trends, recommend soluPons, and inform strategic decisions for account growth.
Coordinated cross-funcPonal iniPaPves across Sales, Product, and OperaPons teams to improve client saPsfacPon, increase revenue, and enhance process efficiency.