Carolina Hernandez

Support in hiring, training, and mentoring team members to meet performance and service goals.

Manage store opening and closing procedures.

maintaining strong product knowledge.Monitor sales performance and support the team in achieving store standards Implement visual merchandising standards as directed by the company.Ensure product displays, window setups, and floor layouts are attractive and aligned with seasonal campaigns.

Maintain a clean, organized, and visually appealing store environment. Work with the Store Manager and HOV Merchandising team to execute brand guidelines and suggest improvements based on performance analytics.

Manejar las quejas de los clientes y resolver los problemas de manera rápida y efectiva.

Cree un ambiente acogedor y fomente la lealtad del cliente.Supervise las ventas diarias, controle los costos de mano de obra y alimentos, y administre el presupuesto del restaurante de manera efectiva.

Supervisar el pedido, la recepción y el inventario de alimentos, bebidas y suministros.

Minimizar el desperdicio e implementar estrategias de ahorro de costos sin comprometer la calidad.