About Clara
Dutch
Native or bilingual
English
Fluent
Experience
- ING – Global HRPortfolio Manager ChangeJanuary 2022 - January 2025 (3 years)• • Leading a team of international Project Managers, including building and managing the Manila-based team, focusing on coaching, performance steering (KPIs), and recruitment.• • Managing the full Global HR change portfolio (10–15 annual projects across 43 countries), ensuring strategic alignment, risk mitigation, and seamless execution. Impacting 80.000 internal and external employees.• • Acting as key liaison between CHRO, senior management, and global functions (e.g., Tech, Procurement, Legal), ensuring portfolio visibility, alignment and informed decision-making.• • Driving annual portfolio planning, aligning cross-functional priorities, resource capacity, timelines, and financial outlook.• • Overseeing management reporting to CHRO level, ensuring transparency, scenario planning, and decision support.• • Securing alignment across countries and business units on critical HR change initiatives, maintaining coherence between global ambition and local execution.• • Acting as lead Project Manager on high-impact topics including:◦ o Corporate Sustainability Reporting Directive (CSRD) – S1 workstream◦ o Variable Remuneration (VR) Targets – design and implementation
- ING – Global HRSenior Project ManagerJanuary 2021 - January 2022 (1 year)• • Acting as strategic sparring partner to the Global HR Portfolio Manager, coordinating multiple global change initiatives.• • Managing end-to-end project delivery for topics such as:◦ o Global Variable Remuneration Targets◦ o Implementation of a global digital learning solution◦ o Rollout of an integrated learning ecosystem• • Ensuring successful international rollouts across 43 countries, managing complexity and cultural nuances with sensitivity and structure.• • Taking ownership of stakeholder engagement, executive reporting (up to CHRO level), and structured communication management.• • Delivering projects on time and within budget while safeguarding quality and long-term impact.Results✓ Resolved a critical go-live impasse by orchestrating cross-level stakeholder dialogue and escalation, resulting in a revised implementation plan that preserved the global standard, limited impact to a three-month delay, and ensured full cost accountability by the dissenting country.
- ING – Global HRChief of StaffJanuary 2014 - January 2021 (7 years)• • Supporting three executive HR leaders across Global HR, COO/CTO Change & Growth Markets in driving strategic people and change agendas.• • Acting as trusted advisor and operational extension of the director, taking ownership for project execution, budget control, and day-to-day business.• • Leading strategic alignment across teams and regions, translating vision into actionable roadmaps and concrete delivery.• • Representing the director in senior-level meetings, driving decisions, and securing alignment across internal and external stakeholders.• • Preparing key communication materials including executive presentations, internal updates, and external positioning.• • Coaching fellow Business Managers, fostering a collaborative, high performance culture within the leadership office.
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Education
- Bachelor of Business AdministrationNHTV Breda University of Applied Sciences2005Bachelor of Business Administration
- PMPFirebrandPMP