Description

I am a Solution Architect and Project Manager with 10+ years of experience delivering SaaS and Identity & Access Management (IAM/CIAM) solutions across enterprise environments in Europe.

My expertise spans end-to-end implementation — from discovery and requirements gathering to solution design, integration, and delivery management. I have led complex CIAM programs involving user journey orchestration, MFA/2FA implementation, identity federation (OAuth2, OIDC, SAML), API integrations, and multi-environment deployments (Test, Pre-Prod, Prod).

Beyond architecture, I bring strong SaaS delivery experience, helping organizations adopt, integrate, and scale cloud-based platforms efficiently. I work closely with business and technical stakeholders to translate requirements into structured scopes, define roadmaps, manage risks, and ensure successful execution.

I have supported large enterprises and fast-growing organizations in digital transformation initiatives where security, scalability, and user experience must align.

Currently, I support organizations with:

CIAM strategy and implementation

SaaS solution architecture and integration

Identity federation & SSO integrations

API security and authentication flows

Technical workshops & solution documentation

Pre-sales support and proposal development

My goal is to help organizations design secure, scalable, and user-centric SaaS ecosystems that drive both technical excellence and business value.

Languages

English
Native or bilingual

Workplace preferences

Can work on-site

Amsterdam (up to 50km)

Thales
Engagement Manager / Solution Architect
June 2023 - May 2025 (1 year and 11 months)
•Serve as the primary entry point for Professional Services (PS), leading sales & pre-sales engagements, scope definition, and quotation processes.
•Conduct scoping sessions to assess client requirements, propose tailored solutions, and translate them into Statements of Work (SOWs) and corresponding quotes.
•Oversee the end-to-end project lifecycle, from requirement gathering and SOW/Quote creation to purchase order (PO) processing and project initiation within internal systems.
•Manage resource planning and allocation for implementation projects, ensuring optimal utilization and alignment with business objectives.
•Lead customer discussions to define PS solutions, ensuring alignment with technical and business needs.
•Develop and review formal Statements of Work, change requests, and proposals, ensuring clarity and feasibility.
•Prepare technical workflows, responses to Requests for Proposals (RFPs) and Requests for Information (RFIs), and comprehensive project proposals.
•Analyze customer operations and business objectives to identify technical requirements and propose strategic solutions.
•Work closely with internal teams to develop and refine service offerings based on regional market demands.
•Forecast PS activity and revenue, coordinating with delivery teams to anticipate resource and skill requirements.
•Conduct training sessions and webinars for Sales and Sales Engineering teams to enhance understanding of PS offerings.
•Partner with Pre-Sales teams to define initial technical solution designs and deployment strategies.
•Drive PS revenue growth by structuring service packages aligned with customer budgets and project scopes.
•Lead internal and customer-facing meetings to ensure seamless project handovers to delivery teams.
Monster India
Customer Success Manager
August 2019 - March 2021 (1 year and 7 months)
•Regular onsite visits to customer’s premise to train and hand hold their recruitment teams.
•Building rapport with the hiring team and the stake holders at the client side.
•Conduct onsite trainings for the recruitment team on diversified Monster products.
•Responsible to cultivate the account and bring in the renewals.
•Usage reports to be made, monitored and shared with customer on a consistent manner.
•Collaborating with Sales team and other functions to deliver the best-in class service.
•Serve as a leader and point of contact for escalated contact resolution of a supervisory nature or complex problems.
•Demonstrates functional expertise, deep business understanding to identify customers concerns and recommend solutions.
EdCast by Cornerstone
Implementation Manager/Business Consultant
March 2021 - May 2023 (2 years and 2 months)
• • Directed the end-to-end implementation of SaaS/LMS solutions, from technical discovery and requirements gathering to configuration, integration, and production go-live.
• • Designed and led API-based integrations (SCIM, OAuth2, OIDC) with enterprise systems (HRIS, SSO, CRM), collaborating with client IT teams and third-party vendors to ensure secure, scalable deployments..
• • Managed cross-functional delivery teams (developers, PMs, client IT) and aligned implementation milestones with business objectives.
• • Oversaw change management and post-go-live support, including user enablement, knowledge transfer, and continuous improvement cycles.
• • Collaborated with sales and account teams to qualify opportunities, prepare commercial proposals, and demonstrate business impact through analytics dashboards and use cases.
• • Authored technical documentation, delivered customer enablement sessions, and trained partners—driving platform adoption and expansion opportunities.
• • Provided executive-level updates on project progress, risks, and ROI impact, ensuring transparency and client confidence throughout delivery.
• • Regular onsite visits to customer's premise to train and hand hold their recruitment teams.
• • Building rapport with the hiring team and the stake holders at the client side.
• • Conduct onsite trainings for the recruitment team on diversified Monster products.
• • Responsible to cultivate the account and bring in the renewals.
• • Usage reports to be made, monitored and shared with customer on a consistent manner.
• • Collaborating with Sales team and other functions to deliver the best-in class service.
• • Serve as a leader and point of contact for escalated contact resolution of a supervisory nature or complex problems.
• • Demonstrates functional expertise, deep business understanding to identify customers concerns and recommend solutions.