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Heidi JustinHJ

Heidi Justin

Operational Specialist

€250/day
Amsterdam, NL
3-7 years
Project Management
customer service
Social media
Content marketing
Product management

Average response time: 1 hour

About Heidi

Hi there!

I’m someone who thrives in people focused roles where creativity, strategy and empathy drive results.

My background spans from culinary arts to customer service giving me a unique perspective on problem solving and team collaboration. Now based in the Netherlands, I’m seeking new opportunities where I can grow, contribute and make a real impact.

If you're looking for someone ready to bring fresh ideas and energy, let's connect!

  • Dutch

    Native or bilingual

  • English

    Fluent

Can work on-site
Amsterdam (up to 50km)

Experience

  • Wings on Board
    Operational Specialist
    August 2024 - March 2025 (7 months)
    Hoofddorp, Netherlands
    As an Onboarding Specialist, I was the intersection of business development, operations and client success.

    I help with onboarding new clients and couriers to our platform, guide them through the shipment process and provide continuous support for a smooth and efficient operations.

    As well, my role involve closing and managing deals with clients, coordinating premium courier shipments end to end, recruiting and onboarding couriers globally and providing 24/7 support to both clients and couriers using digital tools.

    Key Responsibilities
    customer service Logistics Mangement Project Management SAP CRM
  • Accenture
    Platform Experience New Associate
    October 2021 - April 2023 (1 year and 6 months)
    Co. Dublin, Ireland
    I serve as an important line of defense by helping improve the quality and safety of online content while gaining hands on job experience as well as detecting fraud activities including payment .
  • ByteDance
    Content Moderator
    August 2020 - April 2021 (8 months)
    Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    My role include identifying and removing harmful content like hate speech, violence and child exploitation as well as identifying emerging trends and challenges in user generated content.
Check out Heidi's experience

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Education

  • Malaysia English University Test Certified Interpersonal and Human Relations Digital Marketing Foundations Fundamentals of digital marketing
    Malaysia English University Test Certified Interpersonal and Human Relations Digital Marketing Foundations Fundamentals of digital marketing
  • High School Diploma
    Smk St Elizabeth
    2012
    High School Diploma
Check out Heidi's education

Skill set

Logistics Mangement
SAP CRM

Categories