About Joel
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- Freelance / Multiple clientAI Automation EngineerDIGITAL AND ITJanuary 2023 - Today (3 years and 5 months)I design and build production-ready AI automation systems that replace manual operational work with reliable, scalable workflows. My focus is on predictability, data quality, and maintainability rather than experimental prototypes.Key projects and responsibilities include:AI-powered invoice & document automationBuilt an end-to-end system that processes incoming invoices received via email, extracts structured data from PDF attachments, validates key fields, and automatically registers records in a CRM system.Achieved ~99% extraction accuracy, significantly reducing manual data entry and follow-up work.Retrieval-Augmented Generation (RAG) systems for large document setsDesigned RAG architectures to enable fast, reliable information retrieval from large file repositories. Focused on structured chunking, semantic search, and controlled context injection for consistent outputs.Workflow automation & system integrationImplemented automation pipelines connecting email systems, APIs, databases, and internal dashboards. Emphasis on clear validation rules, logging, and error handling to ensure stable long-term operation.AI-driven internal tools & dashboardsBuilt internal tools that provide visibility into document processing, trends, exceptions, and system performance for non-technical users.Across all projects, I work closely with stakeholders to translate vague operational needs into clear technical solutions, document systems thoroughly, and ensure they remain easy to maintain as requirements evolve.
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