Description

Experienced Solution Architect with over 18 years in IT, specializing in digital transformation and enterprise architecture for the financial and insurance sectors. Skilled in TOGAF-aligned architecture, cloud-native integration, and intelligent automation, I design and deliver scalable fintech solutions that accelerate innovation while ensuring compliance and operational resilience.

My expertise spans Business Process Management, cloud platforms (AWS, Azure), and modern API-driven ecosystems, enabling financial institutions to streamline lending, payments, and KYC/AML processes. Recognized for bridging business strategy with technical execution, I drive agile, data-driven, and user-centric initiatives that enhance customer experience and deliver measurable business value.

Languages

English
Native or bilingual

Workplace preferences

Can work on-site

Utrecht (up to 50km)

CGI Nederlands (ING, BMG, Achmea)
Director Consulting Expert / Solution Architect
January 2018 - Today (8 years and 5 months)
Amsterdam, Netherlands
• Architected and led strategies for monitoring, migrating, and decommissioning products within the consumer lending domain (XCLAS), supporting the full lifecycle of loan applications, origination, overdraft, and product monitoring.
• Drove process improvements in loan origination and monitoring workflows, increasing operational efficiency and reducing processing time by 25%, while ensuring full compliance with regulatory standards.
• Led digital transformation by replacing manual Excel/Access-based workflows with a unified, automated system, integrating Achmea labels to boost customer engagement across Brand and Mobility products.
• Designed and delivered workflow management solutions for major insurance brands (Interpolis, Central Beheer, Avero CoAss), enabling scalable, maintainable, and future ready operations.
• Collaborated with product owners, release managers, and stakeholders to ensure architectural alignment with evolving business goals and regulatory requirements.

Finance sector Digital Transformation Process Orchestration
Bank Of America
Sr Analist/ Technology Lead
DIGITAL AND IT
June 2010 - May 2018 (7 years and 11 months)
Hyderabad, India
• Led offshore development teams (team of 7) for critical modules including Enterprise Platform for Integrated Claims (EPIC), Deceased Customer Notification (DCN), ensuring delivery excellence and alignment with enterprise standards.
• Enabled enterprise-wide claims management, enhancing operational efficiency, regulatory compliance, and customer experience through robust workflow automation.
• Architected automated workflows for dispute processing and customer correspondence using the Pega Smart Dispute framework, supporting debit/credit card fraud and non-fraud claims.
• Designed and implemented seamless integration between Pega and external systems, optimizing UI components, business processes, and technical architecture for scalability and performance.
Business Process Management IT Architecture
Tech Mahindra
Software Engineer / Team Lead
January 2006 - January 2010 (4 years)
India
• Led enhancements for Amdocs' Intelecable customer management and billing platform.
• Mentored junior developers and managed QA and release processes.
• Delivered improvements across video, voice, and broadband service modules.