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Michelle HillingMH

Michelle Hilling

Medical Device QA/RA Consultant

€868/day
Glasgow, GB
8-15 years

Average response time: 1 hour

About Michelle

I help medical device manufacturers get and stay compliant, fast. I deliver FDA QMSR, EU MDR, ISO 13485 and EUDAMED programmes for Class I to III manufacturers across the US, EU and UK markets.

I am an ISO 13485 / EU MDR / FDA 21 CFR 820 / QMSR Lead Auditor with 12+ years in the sector, including Class III cardiovascular implants and Class II/III implantable silicone.
My track record is a 100% audit pass rate across 20+ engagements with zero major findings.

What I am usually brought in to do: QMSR transition and 21 CFR 820 gap analysis and remediation; EU MDR technical documentation, GSPR mapping and Clinical Evaluation; EUDAMED actor and device registration, UDI-DI and EMDN classification; ISO 14971 risk management; Notified body finding remediation, and complaints, vigilance and CAPA.

I work hands on across the full quality system and handle Notified Body and Competent Authority responses directly.

Recent example: closed 16 of 16 QMSR gaps for a Class I orthopaedic manufacturer in 34 days, with zero major findings, ahead of timeline.

I scope tightly and prove value early, so you see results before committing to more.
  • English

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • VigilaMed Ltd
    Managing Director & Principal Consultant
    CONSULTING AND AUDITS
    April 2025 - Today (1 year and 2 months)
    Glasgow, UK
    Specialist QA/RA consultancy delivering inspection-defence and global regulatory programmes for Class I–III device manufacturers across the US, EU, and UK markets. Accountable for project scoping, timeline development, milestone tracking, resource allocation, client escalation, and continuity of service.

    FDA QMSR Transition — US Orthopaedic Manufacturer (Class I, 106 SKUs)
    • • Forensic gap analysis across 49 QMSR clauses and 6 CFR Parts. Client at 31% compliance with 16 critical gaps at baseline; closed all gaps with zero major findings, ahead of contracted timeline. Selected over 5 competing firms; engagement extended into a multi-phase EU programme.

    EU MDR / EUDAMED Compliance Programme — Same Client (active, multi-phase)
    • • Multi-phase delivery: Actor Registration & SRN linking (EU AR / Manufacturer / Importer), Basic UDI-DI grouping restructure, UDI-DI assignment, EMDN classification, UDI label compliance verification, and full device registration in EUDAMED across 106 SKUs.
    • • Importer compliance assessment under MDR Articles 13 and 25; written importer agreements executed with two EU importers; EU Authorised Representative linkage confirmed and traceability obligations clarified for US reseller chains.
    • • Cross-functional coordination with the client's US-based RA, QA, Engineering, and commercial teams; escalation handling on Notified Body and registry queries.

    Clinical Evaluation — Class IIa Contact Lens Manufacturer
    • • Clinical Evaluation update under EU MDR. Vigilance database analysis across FDA MAUDE, ANSM, Swissmedic, MHRA, and BfArM; customer feedback log review and direct end-user survey design and analysis.
    FDA QMSR EU MDR Regulatory Affairs ISO 13485 Quality Management Systems
  • MedRAS
    Associate Consultant
    CONSULTING AND AUDITS
    January 2026 - Today (5 months)
    • • Audit-ready technical documentation and regulatory narratives under EU MDR and FDA frameworks; Notified Body submission support. II Medical Device Manufacturer
    • • Retained ownership of complaints handling, vigilance reporting, document control, internal audit programme, and management review across the EU-market product portfolio.
    VigilaMed
    • • Built and operate training platform: Certification, EU Certification, and EU Device Manufacturers. Pursuing Exemplar Global RTP accreditation.
  • EU Class II Medical Device Manufacturer
    Fractional QA/RA Lead — Consultant
    CONSULTING AND AUDITS
    April 2025 - Today (1 year and 2 months)
    Retained ownership of complaints handling, vigilance reporting, document control, internal audit programme, and management review across the EU-market product portfolio.

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Education

  • MDR Internal Auditor
    MDR Internal Auditor
  • EU MDR Implementation Practitioner, ISO 19011 Internal Auditor
    EU MDR Implementation Practitioner, ISO 19011 Internal Auditor

Skill set

Categories