- KLMProduct Designer UX/UIFebruary 2024 - Today (1 year and 2 months)Amsterdam, Netherlands— I facilitated workshop for Dutch and French stakeholders in Toulouse, together we defined the new strategy for the Air France - KLM loyalty programme, approachedfrom user and business perspective .— Designed features for web and for the native mobile app (iOS and Android).
- PostNLProduct Designer UX/UITRANSPORTATIONDecember 2020 - Today (4 years and 4 months)— Responsible for the UI & UX design decision making and consultancy in maintaining the PostNL Design System Business Portal.— Working within design, content and development teams to design various modules for PostNL Business Portal— Implemented UX strategy to optimize self-service Business Portal homepage.— Coaching and reviewing partner for junior designers.
- RabobankUI/UX DesignerBANKING & INSURANCEJuly 2019 - November 2020 (1 year and 4 months)— Designed the customer journey for PSD2 integration at Rabobank, enabling seamless linking of bank accounts from other banks to the Rabo app.— Designed the alert settings journey in the Rabo app for enhanced user experience. — Facilitated ideation sessions within the team to ideate on the insights feature: 'Waar gaat mijn geld naartoe?'— Created screens for contactless payment with Google Pay.— Developed Rabo app notification strategy.— Collaborated with the team on the calculation tool for investments
- bachelor, Communication and Multimedia DesignHogeschool van Amsterdam2018bachelor, Communication and Multimedia Design
- bachelor, Graphic DesignWillem de Kooning Academy Rotterdam2013bachelor, Graphic Design
- Graphic Design, TypographyMediacollege Amsterdam2012Graphic Design, Typography