Olivier Krauss

• - Develop and launch new services by identifying, evaluating and onboarding strategic partners and suppliers across Europe

• - Lead cross-functional implementation of innovative offerings to drive Fixico's growth and scalability

• - Own the full lifecycle of service development – from concept and supplier selection to operational rollout and optimization

-Drive end-to-end account management, including onboarding, implementation, and ongoing support of clients -Ensure operational efficiency and service quality across key customer accounts

-Align internal operations with client needs to deliver scalable and sustainable solutions

-Expanded and optimized the repairshop network to support regional growth -Led initiatives focused on operational excellence and continuous process improvement -Supported quality management through development of standards and performance tracking