About Piotr
As an ex-Uber Senior Strategic Operations Manager with an MBA and Master's in Engineering, I have skills and experience to drive business performance reviews, develop product mix strategies, analyse trends among user cohorts, and tackle any other topic where data-driven decision making is required. With a strong problem solving ability, I dive deep into multiple data sources and translate complex raw information into executive level presentation with charts, key takeaways and recommended next steps.
Services Offered:
- Strategy and Growth
- Product Management
- Business Performance Reviews
- Business Intelligence
- Pricing
Case Studies:
- Improved customer retention rates for a SaaS company by identifying key factors driving customer churn
- Analyzed sales data for a retail chain to recommend optimal product mix and pricing strategies
- Developed a dashboard to track and report on key performance indicators for a healthcare provider
English
Native or bilingual
Polish
Native or bilingual
Remote only
Primarily works remotely
Experience
- UberSr Strategic Ops Manager EMEA (B2B Product)TECHJuly 2021 - April 2023 (1 year and 9 months)Amsterdam, Netherlands▒ Managed 7-month long MVP project by coordinating Product, UX, Legal, Tax, Marketing and Sales stakeholders; achieved 65% retention of early adopters; presented GTM strategy (estimated SOM of $130M) to regional leadership; assigned OKRs▒ Developed playbooks and trained a 70+ sales team on pricing, client incentives, invoicing processes and new market launches, while ensuring alignment with a regional & global commercial strategy▒ Launched 3 products across European markets by coordinating legal, tax, finance and product work▒ Strategised growth pockets for 2023 by analysing potential across markets, sectors and deep diving into specific client use cases. Presented final recommendation to Global Head (VP) of Uber for Business▒ Built BI tools and maintained country dashboards via SQL queries and Google Data Studio integration. Tested new data visualisations on sales managers and recorded 100% satisfaction score▒ Conducted a holistic analysis of operations in MEA and presented a business case to the head of the region to secure a budget for further expansion resources▒ Performed cohort analysis to gather market insights and lead post-covid client re-engagement
- QODA ConsultingEngineering ConsultantARCHITECTURE AND URBAN PLANNINGJanuary 2019 - August 2020 (1 year and 7 months)London, UK▒ Led a multi-disciplinary team of 10 for American client's nursery expansion into the UK, secured 90% of specified equipment from local suppliers saving ~ $100k on import costs, designed a reusable framework enabling more sites to launch 30% faster▒ Planned 3-step execution phasing while accounting for 40+ construction dependencies, reviewed tender proposals from 5 external contractors and provided recommendation to client, monitored developer's progress and kept stakeholders informed
- SORTEDfoodOperations Executive & Head of ProductE-COMMERCESeptember 2018 - January 2019 (4 months)London, UK▒ Maximised upselling from 15% to 30% of shoppers by A/B testing user journey and analysing user behaviour at checkout▒ Increased monthly revenue by +25% after building a paywall for digital content and working with marketing on conversion funnel optimisation to achieve user retention of 70% across a quarter
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Education
- MBAEsade & CEIBS2022Master of Business Administration - MBA
- Master's in EngineeringUniversity of Birmingham2016Master's in Engineering, Electrical and Electronics Engineering