Roel Zwakman

• Leading a team of 5 developers, successfully completing large projects for the world's largest hotel chains, including customers such as Radisson Hotel Group, Marriot and Loews.

• Implemented proper CI/CD pipelines to ensure higher code quality as well as automatic

deployment of projects.

• Restructured development & QA processes to be more effective, introducing code reviews, improving documentation standards and introducing a variety of other professionalisations in

working structure, resulting in a 20% decrease in support hours and a 25% decrease in QA hours.

• Reduced our dependency on UiPath, decreasing license cost by 50% through smart use of

Playwright and Claude Code AI tooling.

• (Lead) RPA Consultant for corporate and governmental organisations ranging from the national unemployment agency to provincial governments, municipalities and mid-sized

corporations.

• Brought on to accelerate RPA development during the WIA scandal recovery fast lane team for the Dutch national unemployment agency.

• Supporting & enabling a team of 6 junior developers from first training to completing their first customer projects.

• Product Owner role for Internal Projects & Operational Support, enabling internal project completion as well as supporting sales activities.

• Lead successful RPA pilot projects for Provinces of Gelderland and Limburg

• Consulted for multiple multinational clients for professionalising their RPA departments

• Speaker at official UiPath events

• Won UiPath Community MVP 2025 (Core) award

• Feasability studies, process (re)-design, deployment

• Developing complex RPA bots utilizing various Gen AI & Text Analysis tools.

• Chat/voicebot development using DialogFlow CX and AudioCodes

• End-to-end development & analysis of RPA projects (including largest Telcom provider KPN & large insurance company VGZ), from first concept & cost-benefit analysis to deployment & stakeholder management, with which I developed & applied my project management skills.

• As a RPA-evangelist/senior in the company I substantially shaped Robotic Process Automation in the company, moving from 0 deployed RPA's to over 10 deployed and a filled

pipeline

• Actively trained & coached coworkers & set up the acceptance framework within the

organisation.

• Project management role on migration of ticketing system for OV9292 & Energielabel