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Sergen Ilhan

Technical Support specialist
6 projects
1 recommendation
  • Suggested rate
    €680 / day
  • Experience3-7 years
  • Response rate100%
  • Response time1 hour
The project will begin once you accept Sergen's quote.
Location and workplace preferences
Location
Amsterdam, Nederland
Can work onsite in your office in
  • and around Amsterdam (up to 50km)
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Skill set (12)
Sergen in a few words
Mijn passie voor ICT heeft mij mooie kansen aangeboden. Zo heb ik voor namen zoals GarantiBank International B.V. , ZyLAB, NBCUniversal en Microsoft gewerkt. Ik implementeer producten waarbij mijn team veel profijt aan heeft, denk aan scripts, administratie en nieuwe programma’s of processen.
Experience
  • NBCUniversal Inc.
    Technical Expert
    FILM & AV
    January 2024 - May 2024 (4 months)
    Amsterdam, Nederland
    As a system admin/Technical support I was responsible for the IT department and its whole.
    Making sure expectations were met by higher management
    ServiceNow Scrum Microsoft Office Windows 11
  • GarantiBank International
    Technical Support Specialist
    BANKING & INSURANCE
    February 2020 - December 2021 (1 year and 10 months)
    Mijn tijd bij GarantiBank International was ik een Technical Support specialist. Een aanspreekpunt voor alle medewerkers betreft IT-gerelateerde problemen.
    Scrum Powershell Microsoft Office office 365 ITIL Windows 10 Windows Server
  • Microsoft
    O365 Support
    DIGITAL & IT
    September 2022 - Today (2 years and 1 month)
    Amsterdam, Nederland
    Working at Microsoft giving support for Office 365 for all types of customers and their problems.
6 projects on Malt
  • Quality

  • Respects deadlines

  • Communication

AD

Account deleted-

27/04/2023

Sergen has been a key player on the MSFT M365 support project. He has taken on additional roles of mentoring, quality control, technical interview selection as well as the regular support function. He is both highly technical, amenable and business focussed getting the job done in the most efficient manner possible. Recommended for any furture project.

AD

Account deleted-

02/02/2023

1 recommendation
FR

Franco Risso Castro recommend Sergen

Education
  • Systeembeheerder
    ROCvA
    2017
  • Business IT & Management
    Hoge school van Amsterdam