About Willy
French
Native or bilingual
English
Native or bilingual
German
Conversational
Italian
Basic
Experience
- Independent IT Consultant/ContractorSenior International IT Consultant | Digital Workplace | Automation | AI-Driven IT SolutionsFebruary 2026 - Today (4 months)Thonon-les-Bains, FranceSenior International IT Consultant specializing in Digital Workplace, Microsoft 365, Endpoint Management, Automation and AI-driven IT solutions across multi-site and international environments.With over 30 years of experience in international IT environments across Europe and West Africa, I support organizations in:• Digital Workplace and Endpoint Management• Microsoft 365 / Azure AD / Active Directory• Multisite infrastructure environments• Remote IT consulting and technical leadership• Automation, PowerShell and AI-driven workflows• AI-assisted enterprise troubleshooting and operational improvementI have worked in complex environments including:• Banking and financial institutions• Mining and industrial environments• Telecom and international companies• Government and diplomatic infrastructures• Large enterprise organizations (up to 40,000+ users)Available for remote and hybrid consulting assignments across Europe and West Africa.
- The Adecco GroupIT & Digital Workplace Specialist / Senior SpecialistJuly 2020 - January 2026 (5 years and 6 months)Lausanne, VD, SwitzerlandSupport niveau 2/3 pour utilisateurs corporate multisites dans unenvironnement international•Gestion d'incidents complexes poste de travail, Microsoft365 etinfrastructures utilisateur avec analyses de causes racines (RCA)•Déploiement et configuration des postes utilisateurs (Windows 10/11,Microsoft 365, Intune, Autopilot)•Support expert aux équipes N1/N2 et amélioration continue desprocessus de support•Automatisation des tâches support via PowerShell pour réduire lesincidents récurrents et améliorer la productivité du service Help Desk•Gestion du cycle de vie des équipements IT : préparation nouveauxarrivants, renouvellement matériel, suivi des actifs•Support utilisateurs multisites et environnements hybrides, incluanttélétravail et accès distant
- Bechtle Suisse SADesktop Engineer (SCCM Software Packager) – ConsultantJanuary 2020 - June 2020 (5 months)Prilly, SwitzerlandHFR Fribourg - Desktop Engineer (SCCM Software Packager) – Consultant.Designed, packaged and deployed applications on SCCM 2012..Supported the Windows 7 → Windows 10 migration project..Delivered third-level support for application deployment and compatibility issues..Used InstallShield, PSAppDeployToolkit, PowerShell, with testing on Hyper-V, VMware, App-V.FHVI - SCCM Software Packager – Consultant.Packaged, integrated and deployed applications on SCCM 1906..Leveraged InstallShield (AdminStudio 2019), PSAppDeployToolkit, PowerShell for automation and standardization..Tested and validated deployments using Hyper-V, VMware and App-V environments..Contributed to the industrialization of application packaging processes across hospital IT systems.
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Education
- Informatique de Gestion (Bachelor)ESIS Sierre1998Bachelor en informatique de gestion, formation supérieure orientée systèmes d’information, analyse métier, développement logiciel, bases de données, gestion de projet, organisation d’entreprise et transformation numérique. Cette formation m’a permis de développer une double compétence IT et métier : comprendre les besoins des utilisateurs, analyser les processus, concevoir des solutions informatiques adaptées, structurer les données, documenter les solutions et accompagner leur mise en œuvre en environnement professionnel.
- Diplôme de CommerceESCM Martigny1994Ecole de Commerce - Option Gestion
Certifications
- QSE - European BachelorInead/ESMAC2019
- Advanced Agile & ScrumCentrale Lille2016